Kangaroo Island Tourism Alliance Incorporated (we/us/our) take our obligations to protect personal information seriously. This Policy will be kept up to date and published on the website at www.tourkangarooisland.com.au
The kinds of personal information we collect and hold about you
We may collect and hold personal information about you. We only collect what is reasonably necessary to assist you and to operate the Alliance. We may collect your name, contact details, and other information you choose to share with us.
The type of personal information we collect and hold may vary depending on the nature of our interactions with you.
To satisfy our legal obligations, we may retain your information after a transaction or relationship has ended. However, we will not retain your identifiable personal information longer than is reasonably necessary and permitted under Australian law.
We collect sensitive information only with your consent or when permitted under Australian law, and only for a legitimate purpose that is reasonably necessary.
How we collect your personal information
Where possible and practical, we collect personal information directly from you. This may be in person, over the phone, by mail, online, by email, or via forms (such as an application form).
We may also collect your personal information from third parties in circumstances where it is impracticable or unreasonable to collect it directly from you. The type of third party who might provide information to us will vary depending on the nature of the business and interaction with you.
How we hold your personal information
We take reasonable steps to keep personal information secure and protected from misuse, loss, unauthorised access, modification, or inappropriate disclosure by:
- securing all personal information
- limiting access to those who need it
- protecting our systems with appropriate technology solutions
Purposes for collecting, holding, using, and disclosing your personal information
We collect, hold, use and disclose your personal information to:
- provide you with our services and communications
- manage our membership programs
- respond to your enquiries
- deliver marketing and promotional communications
You may be a customer, contractor, supplier, partner, or stakeholder engaged with us.
Online Policy
Parts of our website may require you to provide personal information. This section explains our online information practices and your choices regarding use of your data.
We do not collect personally identifiable information unless you choose to fill out a form or email us.
We use any personal information provided via our website to respond to your enquiry. This data is used internally and remains confidential.
We automatically collect non-personally identifiable information when you visit our website, such as browser type, operating system, and ISP domain name, to help improve website design and performance.
We cannot guarantee the privacy of information transmitted over the web or collected in transit by third parties.
Use of Cookies and Tracking Technologies
Our website may contain links to other sites. We have no control over, and are not responsible for, the content or privacy practices of such third parties. We encourage you to review their privacy policies.
Direct Marketing and Meta Advertising
Your personal information may be used to inform you of products, services, and opportunities relevant to you, including through direct marketing and digital advertising platforms such as Meta (Facebook and Instagram).
We may use Meta Pixel or Custom Audiences to deliver tailored advertisements. These services may involve sharing anonymised or pseudonymised data with Meta to help us reach more relevant audiences.
You can manage your ad preferences directly via your social media settings (e.g., www.facebook.com/adpreferences).
If you do not wish to receive direct marketing from us, you may opt out by contacting us at info@tourkangarooisland.com.au.
Collection of Information by Third-Party Sites and Sponsors
Our site may contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Disclosure of Personal Information
We will only disclose personal information for the purposes for which it was collected or as otherwise permitted by law. In some cases, this may include disclosing information to service providers, including those outside Australia.
We will take reasonable steps to ensure any overseas recipient complies with the Australian Privacy Principles.
Access and Correction
You have the right to access the personal information we hold about you, subject to exceptions under the Australian Privacy Principles. If you wish to review or update your information, please contact us. We encourage you to ensure your information is accurate, current, and complete.
Complaints
If you have a question or complaint about how we handle your personal information (including any breach of the Australian Privacy Principles), please contact our Privacy Compliance Officer:
Kangaroo Island Tourism Alliance Inc.
PO Box 336
Penneshaw SA 5222
Email: info@tourkangarooisland.com.au
We will investigate your complaint and respond within a reasonable timeframe.
Version updated January 2026