Privacy Policy

Kangaroo Island Tourism Food Wine and Beverage Association Incorporated (KITA) (we/us/our) is committed to protecting your privacy and handling personal information in an open and transparent manner. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Policy is current as at January 2026 and is published at www.tourkangarooisland.com.au.

1. The kinds of personal information we collect
We may collect and hold personal information that is reasonably necessary to carry out our functions and activities. This may include your name, contact details, information you provide directly to us, online identifiers such as IP address and device identifiers, and information about how you interact with our website.

2. How we collect personal information
We collect personal information directly from you, automatically through your use of our website via cookies, pixels and similar tracking technologies, and from third parties where it is unreasonable or impracticable to collect it directly.

3. How we hold and protect personal information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure through secure storage, restricted access and appropriate technical safeguards.

4. Purposes for collecting, using and disclosing personal information
We collect, use and disclose personal information to provide services and communications, manage membership programs, respond to enquiries, improve our website and marketing effectiveness, deliver promotional and advertising activities, and meet legal obligations.

5. Website use, cookies and tracking technologies
We use cookies and similar technologies to understand how visitors use our website, improve functionality, measure marketing effectiveness and deliver relevant advertising.

6. Meta Pixel and digital advertising
We use the Meta Pixel to measure the performance of our advertising and to deliver relevant advertising content on platforms such as Facebook and Instagram. Information collected may include online identifiers and information about your interaction with our website. This information may be processed by Meta Platforms Ireland Limited and other Meta entities outside Australia. Analytics and insights generated are used by KITA for internal business purposes only. The Meta Pixel is not activated for website visitors located in certain jurisdictions, including the European Union, where prior consent is required and a consent mechanism is not in place.

7. Consent and cookie management

Some cookies and tracking technologies used on our website are not essential. Where required by law, we take steps to ensure that non-essential cookies and tracking technologies are not activated for visitors located in jurisdictions that require prior consent, unless and until appropriate consent mechanisms are implemented.

Visitors may manage their browser or advertising preferences at any time using available platform and device settings. For more information visit https://www.facebook.com/adpreferences, https://www.aboutads.info/choices , or https://www.youronlinechoices.com/

8. Direct marketing
We may use personal information to provide marketing communications. You may opt out at any time by using unsubscribe functions or contacting us directly.

9. Disclosure of personal information
We may disclose personal information to service providers that assist us with website hosting, analytics, advertising, marketing and IT support. Some providers may be located outside Australia. We take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.

10. Access and correction
You may request access to or correction of personal information we hold about you by contacting us. We will respond within a reasonable timeframe.

11. Complaints
If you have a concern or complaint about how we handle personal information, please contact our Privacy Compliance Officer at info@tourkangarooisland.com.au. We will investigate and respond within a reasonable period.

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be published on our website.

Version updated January 2026.